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Camp Services

Important Implementation of New Procedures to Victory Lake Conference & Camp Center Programs Preparation Policies

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Dear Directors,

As part of our ongoing efforts to streamline operations and enhance the efficiency of our services, we are introducing several new procedures that will be effective immediately. These changes are intended to improve the planning and execution of all scheduled programs held at Victory Lake Conference & Camp Center. We appreciate your attention to the details outlined below and your cooperation in implementing these new policies:

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1.

Advance Information and Payment Requirement**

Going forward, all departments will be required to submit all necessary program information along with the full payment at least one month in advance of the program start date. This adjusted timeline will assist in ensuring that we have sufficient time to prepare and tailor the program to meet your needs effectively.

2.

Fixed Rooming Charges

We wish to reiterate that our rooming charges have been meticulously set at the lowest feasible rates to best serve our groups. Consequently, we regret to inform you that further reductions in prices are not feasible. However, should your group propose a reduced price, please be advised that the camp's standard pricing will still apply.

3.

Room Keys Distribution Policy

Please be advised that room keys will be issued only after full payment has been received. This policy is to ensure that all financial obligations are settled well before the program begins, allowing for a smooth and uninterrupted start to your experience.

4.

Confirmation of Invoice Receipt

Upon payment, an invoice will be sent to you detailing all applicable charges along with your program information. We ask that you carefully review this invoice to confirm that all details are correct and fully reflect your requirements, including program information and room allocations. If you find any discrepancies, please contact us immediately so that we can make the necessary adjustments.

5.

Dining Options and Scheduling

Menus are now available for selection in advance, allowing you to choose preferred meals for your group. Additionally, you will also have the option to select your mealtimes, which we hope will provide greater convenience and satisfaction for your groups.

6.

Review of Provided Forms on CVL Website

For your convenience and to ensure clarity in what we offer, please review the following forms Provided on CVL Website (April 24th 2024):

- Prices
- Available Rooms
- Menus

- Meal Times- Camp

- Reservations Policy

- Invoice Example

Services

These documents provide critical information and will aid in making informed decisions regarding your program arrangements.

 

Please sign the invoice and all relevant forms were indicated and email them to the Victory Lake Conference & Camp Center (rventers@northeastern.org) as soon as possible.
 

Your prompt attention to these new policies and procedures is crucial for a seamless transition and successful program execution. Should you have any questions or require further clarification, please do not hesitate to contact me directly.

Thank you for your understanding and cooperation.
Best regards,

Robin Venters

Camp Victory Lake
Camp Manager/ Director
Tel: Cell: 845.705-8013
Office: 845-229-8851

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